Testimonials

Thank you for your rapid response

“Good Morning RJ liftsThank you for your rapid response last night Feb 12^th – Re Lady stuck in Lift. Scheme manager, London”

Excellent Response

Hi Helen,Thanks for the excellent response on the call out and you engineers work.

A pleasure to work with R J Lift Services

Actually a pleasure to work with R J Lift Services

I do want to say that whilst we have had issues, you and your team have been very honest and open in any resolution.  The team(s) that attended site have been knowledgeable and overall have reacted well to both the situation and the pressure me and my team apply.It is actually a pleasure to work with R J Lift Services; certainly compared to some of the dross I have to engage with.

Response, professionalism and general performance

Outstanding response, professionalism and general performance

I have been using R J Lift Services for quite a number of years now, for my monthly maintenance programme, breakdown call outs ( normally misuse by our production staff with FLT's ), I have also used them for several upgrades to our current ageing lift.The response, professionalism and general performance has always been outstanding by all of the staff, from the front line engineers through to any contact with the office or the managers.Response times for breakdowns in our 24 / 7 plant, was crucial in our original selection criteria, R J  Lift Services have never let me down, and are normally on site within an hour from a call. day or night.I have absolutely no hesitation in recommending them for lift maintenance , breakdowns or upgrades.

Lift Refurbishment Works

Thanks to your company and staff

I would like to take this opportunity to thank your company and the staff who have recently refurbished our lift it has been done to an excellent standard with as little fuss and interruption to our day to day operations in an autistic specific environment the lads were punctual efficient and courteous and catered well to our needsMany thanks

Quick response to our lift issue

Hi Cheryl.I would like to thank you and RJ lifts for the quick response to our lift issue.We would like RJ Lifts to quote us on a service agreement.

good lift service

Good morning RichardThanks for the update and your team’s hard work.Best regards

Positive Comments for the Lift Engineers Work

Diligent, conscientious Engineers

You might want to pass on our managers positive comments about the engineers that worked on the repairs.  She told me they were diligent, conscientious and she was very happy with their work.

We now have an operating lift!

Service Contract Please!

We were very pleased with the efficiency of your engineer and now have an operating lift.  We are wondering if we would benefit from a Service Contract and perhaps you could give us a quote for this.CheersDavid

Excellent and went above and beyond

A big thank you.

Please can you pass my thanks on to the engineers from R J lift Services who visited on Saturday. They were excellent and went above and beyond

Thank you very much for your assistance

Drop you a line to thank you very much for your assistance in keeping our elderly lifts in working order

Further to our conversation earlier, I thought I would drop you a line to thank you very much for your assistance in keeping our elderly lifts in working order while we built a new care home. RJ Lifts always responded very quickly and the engineers who attended have been excellent, and well as good-humoured as it’s difficult at times working round our elderly building.We shall not hesitate to re-engage you for our new premises.Kind RegardsAnn Haigh Secretary to the Trustees Oulton Abbey

Another Happy Customer

Perfect.

Thanks Richard as always for great service.

Another happy customer

Many thanks for getting this sorted and the prompt action.The engineer sent was very good and explained clearly the issues.

Lift Door Repair

Thanks Guys!

Just a quick note to say Thanks to the guys that attended site on Sunday, they both worked their socks off to change the damaged lift door for the one that we had on site to use on Lift Number 5 this weekend and get us an operational Lift for today’s production.

Lift Maintenance Job

We would like to Thank You and your team for the sterling service we have received from R J Lifts over the last 12 months. We find that whenever we've needed to call R J, that the phone is always answered promptly, staff are always very helpful and deal with our requests very professionally. Most importantly, you dispatch your service engineers promptly and they are always professional, polite, well-presented and efficient when on our site.

Fast Response

Please pass on my thanks

Could you please pass on my thanks to all concerned for the responses given to my recent concern over water in the lift shaft and LOLER Inspection. The staff who attended  were courteous, professional and knowledgeable , from the maintenance teams to the lift Inspector, a credit to your company and of course the office staff for the prompt replies and arranging for your staff to attend so quickly

Audit Passed

Many thanks for your help over the last few years, another audit passed with flying colours, not to mention the insurance inspector said it is the most well  maintained equipment he looks at, well done.

Professionalism

I would like to take this opportunity to thank you for your prompt response to the defective lift at our premises last month. The problem was attended to by your company with a high degree of skill and professionalism, which indeed, is what we have come to expect on all our premises, which include installations maintained by yourselves.The disruption, especially to disabled members of the public was reduced to the bare minimum, which, in light of the recent reorganisation of the councils, has assisted in improving our public relations.We will, of course, continue to ask for your assistance in the future, and wish your company every success.

Kept Production Running

Thank you for your excellent response to the breakdown on our lift 28. As you are aware this lift is critical to our production process.Due to the dedication and hard work of your team problems were resolved and the lift put back into service with the minimum of disruption to production. Would you please pass on these thanks to your team.

Efficiency

Many thanks

Your efficiency always impresses me, a Quotation to repair our Lift was sent within 30 minutes of your engineer leaving site, compared to the previous company which would usually take 3 weeks, many thanks.

Lift repair site visit

Andy has just left, what a super chap! A quick service and most importantly, the identification and fixing of the juddering as the lift came to land on the first floor

Great Service

Impressed with the professionalism

R J lift services attended the breakdown this morning that continued from yesterday, lift 2 is up and running again, overall I’m very impressed with the professionalism that was shown by the engineers (Matt in particular) hopefully this will continue in the future.

Site Visit for Lift Repair

How impressed we all are!

Would just like to say how impressed we all are with R J Lift Services, Simon was very thorough and polite and we were pleased with the level of service and knowledge.

Lift fault finding

The passenger lift here is now working again!

The R J lift engineer was very adept at identifying the core issue with our broken lift . The repair was completed by R J LIFT SERVICES efficiently and expertly at a cost of £795 in comparison to £6500 and £3900 quoted by other companies. The passenger lift here is now working again! I would strongly recommend RJ's services to others.ChantalLife Plus Group