Testimonials

What People says about RJ Lifts

Mr. Jones
A really professional company dedicated to providing a first rate service. I wouldn't hesitate in recommending them to anyone and already have.- Simon

Really Professional
Richard M has been an absolute pleasure in supporting our lifts. He has been nothing but professional in how he conducts himself and updates when issues occur.MSEstates Operations OfficerNottingham5th August 2020

Massive Thanks From Store Staff
Massive thanks from the store staff .......... because the real work is done by you guys, so thank you.Kind regardsTonyRegional Facilities ManagerLondon29th July

Very Relieved
Thank you for coming out this afternoon and fixing our lift. I only logged the call yesterday and am very relieved that you came out to fix the lift so quickly. I no longer need to climb 4 flights of stairs with a pram and two young children in tow.Thank youVicLondon13th July 2020

Long & Happy Relationship
Well Jessica, first repair to lift completed in 20 minutes or so. Very nice young fellow.This all looks good for a long and happy relationship between RJ Lifts and me!Bless you for your speedy assistance.AdamLondon10th July 2020

Wow! Quick Work!
Wow, quick work. Our client called me this morning to say thank you for looking into this. She said that R J Lifts had come this morning and got the lift working again. She is very grateful and presumably looking forward to getting into her own bed again for the first time in months.Thank you for your help in this.StuartCustomer Services Advisor, Norwich3rd July 2020

Lift Door Repair
Thanks Guys!
Just a quick note to say Thanks to the guys that attended site on Sunday, they both worked their socks off to change the damaged lift door for the one that we had on site to use on Lift Number 5 this weekend and get us an operational Lift for today’s production.

Another happy customer
Many thanks for getting this sorted and the prompt action.The engineer sent was very good and explained clearly the issues.

Installation of goods lift
Hi all at R J Lift Services
Can I take this opportunity to thank your staff on the works they completed on our goods lift over the last couple of weeks very professional thank you Christian and TomRegardsJackS F S3rd April 2018

Thanks to the Operations Team
Excellent Work!
Thank you for the update. It is very much appreciated and please thank Mike, Emma and all your engineers for their hard work and effort.Kind regardsD. Edwards16th March 2018

Well Done Team!
WELL DONE TO THE R J LIFT SERVICES TEAM!
Working with yourselves has been a pleasure, particularly when we look back at the difficult times we had with the previous service provider.May we wish you all the best.Kind regardsR F Manager5th January 2018

R J Lift Services Ltd continue exemplary service to Ricoh UK Products Limited
Ricoh one of our customers had this to say Today!
In June 2016, R J Lifts Ltd was chosen as the preferred contractor and was offered a one-year contract with the option of a further two. After one year of exemplary service and KPI/SLA achievement, this option to extend was activated by Ricoh UK Products Limited.The service Ricoh has received over the past year and a half has been exemplary resulting in both a dramatic increase in reliability as well as a significant cost saving over our previous contract. The engineers are knowledgeable and reliable with a passion to provide the best possible service. R J Lifts have once again received highest Vendor Rating Grade on their bi-annual review.Ricoh appreciates the great service provided and looks forward to many more years of collaboration.Thank you so much Ricoh9th February 2018

Thank you very much for your assistance
Drop you a line to thank you very much for your assistance in keeping our elderly lifts in working order
Further to our conversation earlier, I thought I would drop you a line to thank you very much for your assistance in keeping our elderly lifts in working order while we built a new care home. RJ Lifts always responded very quickly and the engineers who attended have been excellent, and well as good-humoured as it’s difficult at times working round our elderly building.We shall not hesitate to re-engage you for our new premises.Kind RegardsAnn Haigh Secretary to the Trustees Oulton Abbey

Great work
Thank you for your teams support!
Just thought I would send a quick email to say thank you for your teams support over the last few months….. Alex and Andy have been great to have on site and are very competent in their work. Your quick responses to break downs are second to none and quick repairs too.08 May 2018

Excellent and went above and beyond
A big thank you.
Please can you pass my thanks on to the engineers from R J lift Services who visited on Saturday. They were excellent and went above and beyond

We now have an operating lift!
Service Contract Please!
We were very pleased with the efficiency of your engineer and now have an operating lift. We are wondering if we would benefit from a Service Contract and perhaps you could give us a quote for this.CheersDavid

Positive Comments for the Lift Engineers Work
Diligent, conscientious Engineers
You might want to pass on our managers positive comments about the engineers that worked on the repairs. She told me they were diligent, conscientious and she was very happy with their work.

good lift service
Good morning RichardThanks for the update and your team’s hard work.Best regards

Quick response to our lift issue
Hi Cheryl.I would like to thank you and RJ lifts for the quick response to our lift issue.We would like RJ Lifts to quote us on a service agreement.

Lift Refurbishment Works
Thanks to your company and staff
I would like to take this opportunity to thank your company and the staff who have recently refurbished our lift it has been done to an excellent standard with as little fuss and interruption to our day to day operations in an autistic specific environment the lads were punctual efficient and courteous and catered well to our needsMany thanks

Response, professionalism and general performance
Outstanding response, professionalism and general performance
I have been using R J Lift Services for quite a number of years now, for my monthly maintenance programme, breakdown call outs ( normally misuse by our production staff with FLT's ), I have also used them for several upgrades to our current ageing lift.The response, professionalism and general performance has always been outstanding by all of the staff, from the front line engineers through to any contact with the office or the managers.Response times for breakdowns in our 24 / 7 plant, was crucial in our original selection criteria, R J Lift Services have never let me down, and are normally on site within an hour from a call. day or night.I have absolutely no hesitation in recommending them for lift maintenance , breakdowns or upgrades.

A pleasure to work with R J Lift Services
Actually a pleasure to work with R J Lift Services
I do want to say that whilst we have had issues, you and your team have been very honest and open in any resolution. The team(s) that attended site have been knowledgeable and overall have reacted well to both the situation and the pressure me and my team apply.It is actually a pleasure to work with R J Lift Services; certainly compared to some of the dross I have to engage with.