Testimonials

Thank you for your rapid response

“Good Morning RJ liftsThank you for your rapid response last night Feb 12^th – Re Lady stuck in Lift. Scheme manager, London”

Great Service

Impressed with the professionalism

R J lift services attended the breakdown this morning that continued from yesterday, lift 2 is up and running again, overall I’m very impressed with the professionalism that was shown by the engineers (Matt in particular) hopefully this will continue in the future.

Site Visit for Lift Repair

How impressed we all are!

Would just like to say how impressed we all are with R J Lift Services, Simon was very thorough and polite and we were pleased with the level of service and knowledge.

Lift fault finding

The passenger lift here is now working again!

The R J lift engineer was very adept at identifying the core issue with our broken lift . The repair was completed by R J LIFT SERVICES efficiently and expertly at a cost of £795 in comparison to £6500 and £3900 quoted by other companies. The passenger lift here is now working again! I would strongly recommend RJ's services to others.ChantalLife Plus Group

Lift Door Repair

Thanks Guys!

Just a quick note to say Thanks to the guys that attended site on Sunday, they both worked their socks off to change the damaged lift door for the one that we had on site to use on Lift Number 5 this weekend and get us an operational Lift for today’s production.

Another happy customer

Many thanks for getting this sorted and the prompt action.The engineer sent was very good and explained clearly the issues.

Another Happy Customer

Perfect.

Thanks Richard as always for great service.

Excellent Response

Hi Helen,Thanks for the excellent response on the call out and you engineers work.

A pleasure to work with R J Lift Services

Actually a pleasure to work with R J Lift Services

I do want to say that whilst we have had issues, you and your team have been very honest and open in any resolution.  The team(s) that attended site have been knowledgeable and overall have reacted well to both the situation and the pressure me and my team apply.It is actually a pleasure to work with R J Lift Services; certainly compared to some of the dross I have to engage with.

Response, professionalism and general performance

Outstanding response, professionalism and general performance

I have been using R J Lift Services for quite a number of years now, for my monthly maintenance programme, breakdown call outs ( normally misuse by our production staff with FLT's ), I have also used them for several upgrades to our current ageing lift.The response, professionalism and general performance has always been outstanding by all of the staff, from the front line engineers through to any contact with the office or the managers.Response times for breakdowns in our 24 / 7 plant, was crucial in our original selection criteria, R J  Lift Services have never let me down, and are normally on site within an hour from a call. day or night.I have absolutely no hesitation in recommending them for lift maintenance , breakdowns or upgrades.

Lift Refurbishment Works

Thanks to your company and staff

I would like to take this opportunity to thank your company and the staff who have recently refurbished our lift it has been done to an excellent standard with as little fuss and interruption to our day to day operations in an autistic specific environment the lads were punctual efficient and courteous and catered well to our needsMany thanks

Lift repair site visit

Andy has just left, what a super chap! A quick service and most importantly, the identification and fixing of the juddering as the lift came to land on the first floor

Efficiency

Many thanks

Your efficiency always impresses me, a Quotation to repair our Lift was sent within 30 minutes of your engineer leaving site, compared to the previous company which would usually take 3 weeks, many thanks.

Kept Production Running

Thank you for your excellent response to the breakdown on our lift 28. As you are aware this lift is critical to our production process.Due to the dedication and hard work of your team problems were resolved and the lift put back into service with the minimum of disruption to production. Would you please pass on these thanks to your team.

Wow! Quick Work!

Wow, quick work. Our client called me this morning to say thank you for looking into this. She said that R J Lifts had come this morning and got the lift working again. She is very grateful and presumably looking forward to getting into her own bed again for the first time in months.Thank you for your help in this.StuartCustomer Services Advisor, Norwich3rd July 2020 

Long & Happy Relationship

Well Jessica, first repair to lift completed in 20 minutes or so. Very nice young fellow.This all looks good for a long and happy relationship between RJ Lifts and me!Bless you for your speedy assistance.AdamLondon10th July 2020

Very Relieved

Thank you for coming out this afternoon and fixing our lift. I only logged the call yesterday and am very relieved that you came out to fix the lift so quickly. I no longer need to climb 4 flights of stairs with a pram and two young children in tow.Thank youVicLondon13th July 2020

Massive Thanks From Store Staff

Massive thanks from the store staff .......... because the real work is done by you guys, so thank you.Kind regardsTonyRegional Facilities ManagerLondon29th July

Really Professional

Richard M has been an absolute pleasure in supporting our lifts. He has been nothing but professional in how he conducts himself and updates when issues occur.MSEstates Operations OfficerNottingham5th August 2020

Mr. Jones

A really professional company dedicated to providing a first rate service. I wouldn't hesitate in recommending them to anyone and already have.- Simon

Lift Maintenance Job

We would like to Thank You and your team for the sterling service we have received from R J Lifts over the last 12 months. We find that whenever we've needed to call R J, that the phone is always answered promptly, staff are always very helpful and deal with our requests very professionally. Most importantly, you dispatch your service engineers promptly and they are always professional, polite, well-presented and efficient when on our site.

Fast Response

Please pass on my thanks

Could you please pass on my thanks to all concerned for the responses given to my recent concern over water in the lift shaft and LOLER Inspection. The staff who attended  were courteous, professional and knowledgeable , from the maintenance teams to the lift Inspector, a credit to your company and of course the office staff for the prompt replies and arranging for your staff to attend so quickly

Audit Passed

Many thanks for your help over the last few years, another audit passed with flying colours, not to mention the insurance inspector said it is the most well  maintained equipment he looks at, well done.

Professionalism

I would like to take this opportunity to thank you for your prompt response to the defective lift at our premises last month. The problem was attended to by your company with a high degree of skill and professionalism, which indeed, is what we have come to expect on all our premises, which include installations maintained by yourselves.The disruption, especially to disabled members of the public was reduced to the bare minimum, which, in light of the recent reorganisation of the councils, has assisted in improving our public relations.We will, of course, continue to ask for your assistance in the future, and wish your company every success.