I just wanted to say how impressed I was with your engineer Tommy Ruddy. He was lovely and extremely professional.
At the moment I have limited mobility, and am current self-isolating from the coronavirus. The engineers were fully respectful of social distancing and very patient. Tommy even went above and beyond by offering to pop to the shop for me to get some necessities. He then waited and made sure I was back in my house safely before leaving.
I’m so very pleased with Tommy, so thank you for sending him out.
Tenant, Maidstone Area.