Outstanding Engineers

A credit to your company

May I take this opportunity to thank the two engineers who attended my home on 17/7/18 to fix my home lift.

They are a credit to your company being both polite and helpful in carrying out the repair.

I cannot commend them too highly.

Patrick

17th July 2018

Thanks R J Lift Services

to you & your team

Hope you are doing well, I would like to thank you and your team at R J Lift Services for the hard work you have inputted in order to reinstate the lift. I know I haven’t been easy to work with as I have kept pressuring but please understand I wanted my tenants to be happy. We would like to go ahead and set-up a lift service agreement with yourselves.

Kind regards,

Cristian

6th July 2018

Speedy Response

Damaged Internal Lift Door

I would like to thank you for your speedy response to the damaged internal lift door breakdown yesterday. Both the engineers worked extremely hard to repair the door as best as possible and returned the lift back to service.

Kind Regards

Neil

13th June 2018

A Big Thank You!

A Big Thank You To You & R J Lift Services

Hi Joe
Thank You & R J Lift Services for your continued support to Mind North Staffs
I would just like to say a big thank you for coming to our event and your generous donation!!!
It means a lot to us, anyway it was lovely to see you and have your support.

Thanks again,
Dorota

21st May 2018

Great work

Thank you for your teams support!

Just thought I would send a quick email to say thank you for your teams support over the last few months….. Alex and Andy have been great to have on site and are very competent in their work. Your quick responses to break downs are second to none and quick repairs too.

08 May 2018

Installation of goods lift

Hi all at R J Lift Services

Can I take this opportunity to thank your staff on the works they completed on our goods lift over the last couple of weeks very professional thank you Christian and Tom

Regards

Jack

S F S

3rd April 2018

Thanks to the Operations Team

Excellent Work!

Thank you for the update.  It is very much appreciated and please thank Mike, Emma and all your engineers for their hard work and effort.

Kind regards

D. Edwards

16th March 2018

Thanks again for choosing the Dougie Mac

Dougie Mac COTY

Thanks again for choosing the Dougie Mac as one of your Charities of the Year!

We are really looking forward to working with you.

Kind regards

Steph

Business Development Fundraiser

on behalf of Douglas Macmillan Hospice

R J Lift Services Ltd continue exemplary service to Ricoh UK Products Limited

Ricoh one of our customers had this to say Today!

In June 2016, R J Lifts Ltd was chosen as the preferred contractor and was offered a one-year contract with the option of a further two. After one year of exemplary service and KPI/SLA achievement, this option to extend was activated by Ricoh UK Products Limited.

The service Ricoh has received over the past year and a half has been exemplary resulting in both a dramatic increase in reliability as well as a significant cost saving over our previous contract. The engineers are knowledgeable and reliable with a passion to provide the best possible service. R J Lifts have once again received highest Vendor Rating Grade on their bi-annual review.

Ricoh appreciates the great service provided and looks forward to many more years of collaboration.

Thank you so much Ricoh

9th February 2018

Please pass on our thanks to everyone at RJ Lift Services! 

Stoke on Trent Churches Community Night Shelter COTY

Hi Joe,

Fantastic to hear from you! Thank you ever so much for thinking of us for your charity of the year – we are so very grateful!

In terms of donations, we always need new sleeping bags, and packs of new underwear (boxers) and socks. Things like rucksacks, hats, scarves and gloves are also really useful.

Please pass on our thanks to everyone at R J Lift Services!

Kind regards,

Carrie

Project administrator

Churches Community Night Shelter

Well Done Team!

WELL DONE TO THE R J LIFT SERVICES TEAM!

Working with yourselves has been a pleasure, particularly when we look back at the difficult times we had with the previous service provider.

May we wish you all the best.

Kind regards

R F Manager

5th January 2018

Thank you very much for your assistance

Drop you a line to thank you very much for your assistance in keeping our elderly lifts in working order

Further to our conversation earlier, I thought I would drop you a line to thank you very much for your assistance in keeping our elderly lifts in working order while we built a new care home. RJ Lifts always responded very quickly and the engineers who attended have been excellent, and well as good-humoured as it’s difficult at times working round our elderly building.

We shall not hesitate to re-engage you for our new premises.

Kind Regards

Ann Haigh
Secretary to the Trustees
Oulton Abbey

Excellent and went above and beyond

A big thank you.

Please can you pass my thanks on to the engineers from R J lift Services who visited on Saturday. They were excellent and went above and beyond

We now have an operating lift!

Service Contract Please!

We were very pleased with the efficiency of your engineer and now have an operating lift.  We are wondering if we would benefit from a Service Contract and perhaps you could give us a quote for this.

Cheers

David

Positive Comments for the Lift Engineers Work

Diligent, conscientious Engineers

You might want to pass on our managers positive comments about the engineers that worked on the repairs.  She told me they were diligent, conscientious and she was very happy with their work.

good lift service

Good morning Richard

Thanks for the update and your team’s hard work.

Best regards

Quick response to our lift issue

Hi Cheryl.

I would like to thank you and RJ lifts for the quick response to our lift issue.

We would like RJ Lifts to quote us on a service agreement.

Lift Refurbishment Works

Thanks to your company and staff

I would like to take this opportunity to thank your company and the staff who have recently refurbished our lift it has been done to an excellent standard with as little fuss and interruption to our day to day operations in an autistic specific environment the lads were punctual efficient and courteous and catered well to our needs

Many thanks

Response, professionalism and general performance

Outstanding response, professionalism and general performance

I have been using R J Lift Services for quite a number of years now, for my monthly maintenance programme, breakdown call outs ( normally misuse by our production staff with FLT’s ), I have also used them for several upgrades to our current ageing lift.

The response, professionalism and general performance has always been outstanding by all of the staff, from the front line engineers through to any contact with the office or the managers.

Response times for breakdowns in our 24 / 7 plant, was crucial in our original selection criteria, R J  Lift Services have never let me down, and are normally on site within an hour from a call. day or night.

I have absolutely no hesitation in recommending them for lift maintenance , breakdowns or upgrades.

A pleasure to work with R J Lift Services

Actually a pleasure to work with R J Lift Services

I do want to say that whilst we have had issues, you and your team have been very honest and open in any resolution.  The team(s) that attended site have been knowledgeable and overall have reacted well to both the situation and the pressure me and my team apply.

It is actually a pleasure to work with R J Lift Services; certainly compared to some of the dross I have to engage with.

Excellent Response

Hi Helen,

Thanks for the excellent response on the call out and you engineers work.

Another Happy Customer

Perfect.

Thanks Richard as always for great service.

Another happy customer

Many thanks for getting this sorted and the prompt action.

The engineer sent was very good and explained clearly the issues.

Lift Door Repair

Thanks Guys!

Just a quick note to say Thanks to the guys that attended site on Sunday, they both worked their socks off to change the damaged lift door for the one that we had on site to use on Lift Number 5 this weekend and get us an operational Lift for today’s production.

Lift fault finding

The passenger lift here is now working again!

The R J lift engineer was very adept at identifying the core issue with our broken lift . The repair was completed by R J LIFT SERVICES efficiently and expertly at a cost of £795 in comparison to £6500 and £3900 quoted by other companies. The passenger lift here is now working again! I would strongly recommend RJ’s services to others.

Chantal

Life Plus Group

Site Visit for Lift Repair

How impressed we all are!

Would just like to say how impressed we all are with R J Lift Services, Simon was very thorough and polite and we were pleased with the level of service and knowledge.

Great Service

Impressed with the professionalism

R J lift services attended the breakdown this morning that continued from yesterday, lift 2 is up and running again, overall I’m very impressed with the professionalism that was shown by the engineers (Matt in particular) hopefully this will continue in the future.

Lift repair site visit

Andy has just left, what a super chap! A quick service and most importantly, the identification and fixing of the juddering as the lift came to land on the first floor

Efficiency

Many thanks

Your efficiency always impresses me, a Quotation to repair our Lift was sent within 30 minutes of your engineer leaving site, compared to the previous company which would usually take 3 weeks, many thanks.

Kept Production Running

Thank you for your excellent response to the breakdown on our lift 28. As you are aware this lift is critical to our production process.

Due to the dedication and hard work of your team problems were resolved and the lift put back into service with the minimum of disruption to production. Would you please pass on these thanks to your team.

Professionalism

I would like to take this opportunity to thank you for your prompt response to the defective lift at our premises last month. The problem was attended to by your company with a high degree of skill and professionalism, which indeed, is what we have come to expect on all our premises, which include installations maintained by yourselves.

The disruption, especially to disabled members of the public was reduced to the bare minimum, which, in light of the recent reorganisation of the councils, has assisted in improving our public relations.

We will, of course, continue to ask for your assistance in the future, and wish your company every success.

Audit Passed

Many thanks for your help over the last few years, another audit passed with flying colours, not to mention the insurance inspector said it is the most well  maintained equipment he looks at, well done.

Fast Response

Please pass on my thanks

Could you please pass on my thanks to all concerned for the responses given to my recent concern over water in the lift shaft and LOLER Inspection. The staff who attended  were courteous, professional and knowledgeable , from the maintenance teams to the lift Inspector, a credit to your company and of course the office staff for the prompt replies and arranging for your staff to attend so quickly

Lift Maintenance Job

We would like to Thank You and your team for the sterling service we have received from R J Lifts over the last 12 months. We find that whenever we’ve needed to call R J, that the phone is always answered promptly, staff are always very helpful and deal with our requests very professionally. Most importantly, you dispatch your service engineers promptly and they are always professional, polite, well-presented and efficient when on our site.

Mr. Jones

A really professional company dedicated to providing a first rate service. I wouldn’t hesitate in recommending them to anyone and already have.

– Simon